Thanks for choosing to play with us. Resorts Digital Gaming, LLC (“Resorts©”), through Internet gaming operator, NYX Digital Gaming (USA), LLC© (“NYX©”), offers online gaming products and services under the brands Resorts Casino© and Mohegan Sun Casino© (“Mohegan©”) which can be found at www.ResortsCasino.com© and www.Mohegansuncasino.com© (individually referred to as a “Website” and together referred to as the “Websites”). Unless the context indicates otherwise, Resorts©, NYX© and Mohegan© are hereinafter referred to collectively as the “Company,” “We,” “Us” or “Our.”
We know You (hereinafter referred to as “You” or “Your” or the “User”) have a choice among several licensed New Jersey online gaming sites, and We are glad You have chosen to play with Us. Because We value You as a customer, We take Your personal privacy seriously. We also believe in being transparent about the information We collect and the steps We take to keep Your information safe and secure. For these reasons, We are providing You with the following information regarding Our online gaming privacy policy (“Privacy Policy”)
Unless otherwise specified, the Websites and material provided on the Websites are exclusively for promoting products, programs, and business operations within the State of New Jersey. All capitalized terms contained herein shall have the same meaning ascribed to those terms in the End User License Agreement (“EULA”) which appears on the Terms and Conditions tab of the Websites. In the event of a conflict between this Privacy Policy and the EULA, the terms and conditions of the EULA shall prevail. Consistent with the New Jersey Casino Control Act (the “Act”) and regulations promulgated thereunder (the “Regulations”), this Privacy Policy is included in the internal controls We employ addressing all aspects of operating the Websites and operating and offering real-money Internet-based and/or mobile application-based interactive gaming services (hereinafter referred to as the “Services”) on the Websites. This Privacy Policy addresses Our practices regarding information collected from visitors of the Websites and only addresses information collected directly through or from the Websites – it does not address or govern any information-gathering, use, or dissemination practices related to information collected from You other than directly through or from the Websites, such as from telephone, facsimile, postal mail, personal delivery, or other or additional offline means or media. PLEASE NOTE THAT BY USING THE SERVICES, YOU REPRESENT THAT: (I) YOU ARE TWENTY-ONE (21) YEARS OF AGE OR OLDER (“Legal Age”), (II) YOU ARE LEGALLY ALLOWED TO GAMBLE ONLINE, AND (III) YOU ACCEPT THE TERMS AND CONDITIONS IN THIS PRIVACY POLICY, AS MODIFIED FROM TIME TO TIME, AS A CONDITION OF YOUR USE OF THE WEBSITES.
Legal Gaming
We take gambling age restrictions extremely seriously. Persons under the Legal Age are not permitted to gamble in a casino or online through any website or mobile application. Any contests We conduct or offers We make are not open to persons younger than the Legal Age. Persons younger than the Legal Age are forbidden from using the Services on Our Websites or mobile applications, and they cannot accept offers, participate in any Games, or win contests. We do not knowingly collect information from persons under the Legal Age for gaming-related offers. From time to time, We may ask Our customers to verify their age, for any reason, and may decline to provide products, services, access rights, or deposit or withdraw funds as to any person who does not provide Us with valid age identification.
All Personal and Non-Personal Information, as defined below, We store may be made available to the New Jersey Division of Gaming Enforcement (“Division”) or New Jersey Casino Control Commission ("Commission").
We take responsible gaming very seriously. See Our Player Protection Page for ResortsCasino.com at: https://www.resortscasino.com/signup/player-protection/ and our Player Protection Page for MoheganSunCasino.com at: https://www.mohegansuncasino.com/signup/player-protection/ for full details. If You or someone You know has a gambling problem, please call the Council on Compulsive Gambling of New Jersey at their helpline, which is 1-800-GAMBLER or visit their website at http://800gambler.org/ .
Information We May Collect
The information We collect is used to administer Our business and to provide You with the products and services made available through the Websites. We may collect and maintain both Personal and Non-Personal Information, as defined below, needed for these purposes. You may be required to provide Us with Personal Information, as defined below, when You use the Websites by completing online forms or entering information where requested, or by sending Us emails.
“Personal Information” includes any information that identifies You personally. This includes Your first name, last name, address, phone number(s), email address, credit card information, social security number, loyalty rewards account number, date of birth, purchase information, gaming information, secret security questions, banking information, and other similar information. We may ask for these types of Personal Information at various times, such as when You submit information to Us through the Websites or related websites, sign up for email or automated text messages, sign up for Resorts Star Card Rewards© or Mohegan Sun Rewards©, log in as a Resorts Star Card Rewards© member or Mohegan Sun Rewards© member, book a reservation, enter an online promotion, sign up or log-in to play one of Our free social games or Our real money online games (including at ResortsCasino.com©, Mohegansun.com© or the mobile applications), request information, request withdrawal of funds, submit an application for employment, apply for credit, or provide feedback in a survey or when You talk to Our employees or support staff. We may also acquire certain Personal Information from third-party service providers, as further described below.
“Non-Personal Information” includes any information about You that does not personally identify You. For the most part, We gather this type of information as You use Our websites, including the Websites, and visit Our businesses.
Geo-Location
New Jersey state law requires that We verify Your location. Remember, You can only play at the Websites from within New Jersey state lines. To make sure You are complying with the Act and Regulations, We collect Your location using geo-location technology. A record confirming Your location within the State of New Jersey may be stored for up to ten (10) years as required by applicable state and federal laws and regulations.
Traffic Data
When You visit the Websites, We automatically track and collect general log-in information. This may include Your: (i) Internet Protocol (IP) address, (ii) domain server, (iii) operating system, and (iv) type of Web browser as well as the pages You visit on Our Websites and mobile applications (collectively “Traffic Data”). We track and collect this information both to improve Your overall experience as You navigate the Websites and for marketing purposes. Traffic Data collected does not personally identify You. We may also use Traffic Data for fraud prevention purposes, recognizing Your geo-location, and to detect responsible gaming issues. The collection of Traffic Data also helps Us:
estimate Our audience size and usage pattern;
learn what information is of most and least interest;
speed up Your searches; and
learn of any possible performance problems with the Websites.
Traffic Data is collected through various technologies including, but not limited to, cookies, IP addresses, and transparent GIFs (Graphics Interchange Format, also commonly known as a pixel tag).
Cookies
We use “cookies” and other technologies on the Websites. Cookies are small text files offered to Your computer by servers and used by a variety of websites. We use cookies to keep track of Your browser as You navigate the Websites. Cookies may be stored on Your hard drive until You delete them. In some instances, cookies are stored in temporary memory and deleted when You shut down Your browser or turn off Your computer. We may use cookies and similar technologies to identify the computer from which You are accessing the Website(s) as well as who You are and may use them when You visit the Websites or click on Our ads. We may also make use of them when You open Our e-mails. Cookies also improve Your user experience by allowing Us to remember Your user preferences for the Websites. If You choose to provide Us with Personal Information, We may store some items of Your Personal Information and use it with the Traffic Data to better personalize Your experience as You use the Websites. Cookies and other technologies may also be used for maintenance and analysis, authenticating Users, performing network communications, serving contextual advertisements, and protecting against fraud and theft. You may block or remove cookies using Your Internet browser’s settings at any time. However, doing so means that Your ability to perform certain transactions, use certain functionality, and access certain content on the Websites may be affected. If You need help disabling cookies, review the “Help” section of Your browser for instructions. Also, keep in mind that flash cookies do not operate the same way as browser cookies. This means that the cookies management tools available in most web browsers may not be set up to remove flash cookies. Adobe.com has more information on how to make changes at the privacy settings panel. Please keep in mind that cookies are necessary to track and enhance some of Our game activities. Therefore, if You disable cookies, You may lose some of the features and functionality of playing Our games and be required to re-enter basic information every time You visit the Website(s).
Third-party advertising companies that work with Us may also use cookies and other similar technologies to collect Non-Personal Information to provide You with advertisements that they believe You may be interested in.
Financial Services Customers
If You are a Resorts Casino Hotel© customer, and You take advantage of Our credit or check cashing, counter check account and/or cash advance services (collectively referred to as “Financial Services”) to make deposits to or withdrawals from Your Account on one of Our Websites, please be aware of the additional categories of Personal Information and Non-Personal Information that may be collected from or about You:
Information You provide to Us on applications for Financial Services, such as Your name, address, telephone number, social security number, and other identifying information;
Information We receive about You from other parties, including credit bureaus, relating to Your credit history and financial transactions with third-parties; and
Information about Your transactions with Us and any of Our affiliates, including Your payment history and/or gaming activity.
Access and Opting Out
To make sure Your Personal Information is accurate and up to date, please feel free to review Your profile whenever You like. You can do so by logging into Your account at each of the Websites. You can make changes to Your profiles on the www.ResortsCasino.com© Website and the www.Mohegansuncasino.com© Website by contacting [email protected] and [email protected], respectively. Except as necessary to obtain the services or information requested, You may opt out of having Your Personal Information, which has been voluntarily provided by You to Us through email, contact forms, or other online avenues, prospectively retained by Us or used by Us for secondary purposes, by contacting Us at [email protected] with respect to the www.ResortsCasino.com© Website and [email protected] with respect to the www.Mohegansuncasino.com© Website.
The “help” portion of the toolbar on the majority of browsers will direct You on how to prevent Your browser from accepting new cookies, how to command the browser to tell You when You receive a new cookie, or how to fully disable cookies. We do not override these settings or options, including any “Do Not Track” settings, however, We encourage You to use them to enhance Your choices and personalize Your experience.
Please note, however, that in order to access certain content, features, services, products or benefits on the Websites, You may be required to provide Us with certain information, including some types of Personal Information. If You do not wish to provide such information or if You opt to utilize the aforementioned privacy features, You may be unable to obtain certain content, features, services, products, or benefits on the Websites.
The provisions of this section related to Access and Opting Out do not apply to collection of information regarding the type of web browser used to visit the Websites or to information provided or collected that is not Personal Information or Non-Personal Information as defined in this Privacy Policy.
How We May Use Your Information
Whenever We collect information, We will use it for the specific purpose for which You provided it to Us. We will let You know what it is for when We ask for that information. Here is a look at some other ways that We might use Your information to administer Our business and improve Your experience with the products and services You request:
operation of Our loyalty rewards program;
notifying You about alerts, promotions and special offers regarding products and services provided by Us or Our affiliates or other associated third-parties, including via automated means;
improving products and services We provide You and developing new products and services;
improving the Websites;
tracking Your use of the Websites for Our internal market research;
asking for Your participation in Our internal market research;
generating aggregate statistical studies about Our customers;
contacting You in response to Your inquiries, comments and suggestions;
providing You with a secure and safe environment;
protecting and defending Our rights or property or enforcing Our agreements with You;
cashing Your checks, extending You credit, processing credit card, ACH, and/or other Financial Services;
contacting You when necessary;
for identification and verification purposes;
processing payments;
analyzing fraud and credit risk; and
otherwise with Your consent or as permitted or required by law or for compliance with regulatory requirements.
Sharing Your Information
We reserve the right to disclose any information as necessary to satisfy any law (including, but not limited to, the Act), regulation (including, but not limited to, the Regulations), or governmental request (including, but not limited to, requests by the Division and Commission), to avoid liability, or to protect Our rights or property, or as detailed in this Privacy Policy and by providing Your Personal Information to Us, registering with Us, or logging into the Websites, You expressly consent to the collection, processing, and disclosure of Your Personal Information for the purposes described in this Privacy Policy.
Certain features of the Websites, including any chat or comment features, may allow You to contribute materials and information for access, use, viewing, and commentary by other users or customers of the Websites. ANY PERSONAL AND NON-PERSONAL INFORMATION THAT YOU SUBMIT TO THE WEBSITES THROUGH THESE FEATURES IS PUBLIC AND MAY BE READ, COLLECTED, OR USED BY OTHER USERS OR CUSTOMERS OF THE WEBSITES. WE ARE NOT AND SHALL NOT BE RESPONSIBLE FOR THE PRIVACY OF ANY PERSONAL INFORMATION OR NON-PERSONAL INFORMATION THAT YOU CHOOSE TO SUBMIT VIA THESE FEATURES.
Affiliated Entities
From time to time, We may share certain pieces of Personal Information and Non-Personal Information that We collect from You about Your transactions with Us, exclusively for business purposes. The people or entities with whom We may share this information include Our employees, employees of Our affiliates, Our agents, partners, licensors, and third-party service providers who use Your Personal Information to provide services to Us in respect of Your being a user or customer of the Websites including, but not limited to, for the purpose of sending You alerts, promotional messages and marketing via automated means. Sharing this information allows Us to provide the products and services You have requested and quickly respond to applications for services.
Non-Affiliated Entities
Your Personal Information and Non-Personal Information may be shared with or collected by third-party service providers who provide Us with a variety of services, including credit/debit and prepaid card processing, ACH processing, and the fulfillment of reservations or purchases. Your privacy is Our top concern, so We request that these service providers exercise reasonable care to protect Your Personal Information and restrict the use of Your Personal Information to the purposes for which it was provided to them.
We may share certain limited information about You with other companies. This includes those with whom We have joint marketing agreements or other businesses with which We have a contractual relationship. You agree that they may contact You as part of a third-party promotional program or loyalty program using Your Personal Information.
At times, We may share Your Personal Information with third parties for a number of reasons, including:
as required by law or regulation and/or to comply with the legal, regulatory or administrative requirements of any governmental authorities, including, but not limited to, the Division and the Commission;
to comply with a court order, subpoena, search warrant, or other valid legal process;
in connection with any legal action, claim or dispute, including but not limited to the collection of debts; and
for the protection of persons or property.
External Links and Third Party Websites
We use industry-standard safeguards to make sure the Personal Information We collect from You stays private and is not compromised through unauthorized access. However, due to the nature of communications and transmissions via the Internet, We cannot guarantee that the connection between You and Our servers will be completely secure or free from unauthorized access by third-parties. We are not responsible for the security of information transmitted via the Internet.
From time to time, You may come across hyperlinks that take You to other websites external to the Websites. The fact that We have linked to another website is not an endorsement, authorization, sponsorship, or affiliation by Us with respect to such website, its owners, or its providers. Keep in mind that these other websites may have information policies and practices that are different from the Websites. Your use of third parties’ websites is at Your own risk, and subject to the terms and conditions of such other websites. We are not responsible for the content, validity, privacy policies, or reliability of any third-party website, even if We link to that website through the Websites. There are risks in using any information, software, products, or services found on the Internet, and You should make sure that You understand these risks before using, relying upon, or purchasing anything via the Internet.
Changes in Privacy Policy
From time to time, We may need to revise, modify or supplement this Privacy Policy for various reasons. As part of Our commitment to keeping You informed, We will post these changes to the Websites and add the change date to the bottom of this Privacy Policy. The amended or new Privacy Policy will be effective as soon as it is posted to the Websites. To ensure You are aware of the latest Privacy Policy, We encourage You to visit the Websites from time to time. By providing Us with information and by using the Websites following the posting of changes to the Privacy Policy, You accept the changes and Our use of Your Personal Information and Non-Personal Information in accordance with the Privacy Policy in effect at that time.
Date: July 7th 2019
https://www.resortscasino.com/signup/privacy-policy/
If you or someone you know has a gambling problem and wants help, call 1-800-GAMBLER.
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