PATRON PROTECTION AND RESPONSIBLE GAMING
Resorts Digital Gaming, LLC (“Resorts”), a subsidiary of Boyd Interactive Gaming, Inc. (“BIG”), through Internet Gaming operator, SG GAMING, INC. (“L&W”) offers online gaming products and services found at www.ResortsCasino.com (the “Website”). Unless the context indicates otherwise, Resorts, BIG, L&W are hereinafter referred to collectively as the “We,” “Us,” or “Our.”
We want You (hereinafter referred to as “You” or “Your”) to have a fun time playing Our online casino games. But We also aim to make sure You are enjoying Our online casino games safely and responsibly. Here are some ways to achieve these goals together:
- Protect Your Online Casino Account
Don’t share Your account. New Jersey regulations prohibit You from letting other people access or use Your online casino account. Here are some helpful tips to prevent unauthorized access:
- Keep Your online casino account log-in information (e.g., user ID and password) confidential.
- Do not leave Your computer unattended when You are logged into Your online casino account.
- Do not auto save Your log-in information to Your web browser.
- Make sure anyone who uses Your computer has their own computer access profile.
Use auto-lock. Configure Your computer’s auto-lock feature to stop unauthorized access or use. Remember, You are responsible for configuring the auto-lock feature.
Update Your password. You can help avoid unauthorizing access to Your online casino account by changing Your password regularly. If You want to change Your password or have forgotten it, please visit Us at https://www.resortscasino.com/login/change-password/
Use strong authentication. You can protect Your online casino account further by using strong authentication. Once You activate strong authentication, We will send You a unique 4-digit text message each time You log in. To activate strong authentication please visit Us at https://www.resortscasino.com/login/strong-auth-change/
- Your Account and Game History
Track Your gaming activity. You may obtain Your online casino account and game history any time. To access Your information, log in and go to Your online casino account page for details at https://www.resortscasino.com/login
- Responsible Gaming
From when You open an Account to the moment You get Your hands on Your winnings, We are committed to making sure You can play with Us safely and responsibly. Here's what We do to make that happen:
- We train Our team members to recognize problem gambling and give them the resources to help.
- We provide information and assistance to Our players.
- We participate in programs and initiatives to increase problem gambling awareness.
- We prevent underage gambling.
Got a Problem, Call for Help. If You or someone You know has a gambling problem and wants help, call 1-800-GAMBLER
More problem gambling information. Looking for additional information about:
- Practical tips to stay within safe limits
- Risks associated with gambling
- Signs of a gambling problem and how to get help
Check out these additional helpful resources:
Self-Imposed responsible gaming limits. Please see the “Responsible Gaming” section, accessible in the “My Account” menu after logging into Your account for self-imposed responsible gaming limit options, so that You can keep in the action while staying responsible! You may set the following limits on our Website on a daily, weekly, or monthly basis:
- Deposit Limit: You may specify the maximum amount of money You can deposit into Your online gaming account.
- Session Time Limit: You can specify the maximum amount of time, measured by hours from log-in to log-out, You spend playing on Your online casino account.
- Spend Limit: You may specify the maximum amount of Your deposits that can be put at risk.
YOU MUST SET A LIMIT ON EACH WEBSITE THAT YOU MAINTAIN AN ACCOUNT. When You decrease Your limit on a Website, the decrease will take effect immediately. When You increase Your limit on a Website, the increase will not go into effect until Your previous limit for that Website has expired. If You feel Your limit has not been updated appropriately, You may contact customer support for help at:
Self-exclusion. You have the right to place Yourself in the New Jersey Casino Self-Exclusion Program which gives You the option to be placed on the self-exclusion list maintained by the Division (“Division’s Self-Exclusion List”) and will preclude You from engaging in Internet gaming anywhere in the State of New Jersey. More information is available at The Division’s website at:
http://www.nj.gov/oag/ge/selfexclusion.html
- Complaints
We are here to help. Contact Us if You have any concerns, claims, or disputes in regard to Our services or Your online casino account. To assist with Your complaint, We need You to promptly submit Your written complaint to Us, and include Your name and contact information, a detailed description of the nature or basis of Your complaint, and the specific relief You seek. You may file a complaint with Us at [email protected]
New Jersey Division of Gaming Enforcement. We are always here to help. But You may feel You are not getting the help You need after You have exhausted all reasonable means to resolve Your complaint. If that is the case, You may file a complaint with New Jersey Division of Gaming Enforcement using this link to access their form: NJ Division of Gaming Internet Dispute Form.
- Terms and Conditions
End User License Agreement. You can review Our current End User License Agreement under the Terms and Conditions tab of Our Website at https://www.resortscasino.com/signup/terms-and-conditions/
Mobile device restricted use. Please be aware, if You are using a property issued mobile device, connection will be terminated if it is removed from the property boundaries of the casino hotel facility.
- Prohibited Gambling
Underage gambling is a criminal offense. Any person under 21 years of age who engages in online wagering, or any person who facilitates or enables someone under the age of 21 to gamble, has committed a criminal offense and is subject to criminal prosecution and may be prohibited from Internet gaming.
Federal prohibitions and restrictions of Internet Gaming. There are several Federal prohibitions and restrictions regarding Internet gaming which include, but are not limited to, 18 U.S.C. § 1084 et seq. (the “Wire Act”) and 31 U.S.C. §§ 3163 through 3167 (the “Unlawful Internet Gaming Enforcement Act”). It is a Federal offense for persons physically located outside of New Jersey to engage in Internet wagering through a New Jersey casino or New Jersey Internet gaming website, unless explicitly authorized by the Division of Gaming Enforcement.
If you or someone you know has a gambling problem and wants help, call 1-800-GAMBLER.
You must be 21 or over to play on ResortsCasino.comCopyright (C) Resorts Digital Gaming, LLC. © 2014
Resorts Casino Hotel 1133 Boardwalk, Atlantic City, NJ 08401
This site has been authorized by the State of New Jersey, Division of Gaming Enforcement in accordance with the Casino Control Act for use by registered users 21 years or older and physically present in the state of New Jersey.